Player Wellbeing First

Responsible Gaming
at 1mgame — Play
Safe, Stay in Control

Gaming on 1mgame is meant to be entertainment — nothing more, nothing less. Whether you're following PSL action from Karachi or spinning slots in Lahore, we want every session to stay fun, affordable, and firmly within your control. This page explains every responsible gaming tool and resource available to you on the 1mgame platform.

21+
Age Minimum
24/7
Support Access
PKR
Deposit Limits
Free
Self-Exclusion
Gambling is entertainment, not a solution
Set your limits before you play — not after.
21+

Strictly 21 and Above Only

1mgame is an adult gaming platform. Pakistani law and our international gaming licence both require that all registered players be aged 21 or over. We apply mandatory age verification checks during the KYC process for every new account — no exceptions, no workarounds. If you are under 21, please do not attempt to register on this platform.

Verification Required
CNIC identity check
Date of birth verification
Document authenticity review

Tools Built to Keep You in Control

Every responsible gaming tool on 1mgame is free, available immediately from your account dashboard, and takes effect without delay. Use them proactively — you don't need to be in crisis to set a limit.

Deposit Limits

Set a daily, weekly, or monthly cap on how much PKR you can deposit into your 1mgame account. Once you reach your limit, no further deposits are accepted until the period resets. Increases take 72 hours to come into effect — decreases apply immediately.

Session Time Limits

Define the maximum amount of time you want to spend on 1mgame per session. When your session timer runs out, you will receive a clear on-screen alert and be logged out automatically. A healthy session boundary goes a long way toward mindful play.

Cool-Off Periods

Need a short break? Activate a cool-off period of 24 hours, 7 days, or 30 days. During a cool-off, your account is temporarily suspended — you cannot log in, place bets, or make deposits. Your balance and data are safely preserved for when you return.

Self-Exclusion

For a more serious commitment, self-exclusion closes your 1mgame account for a minimum of 6 months, up to a permanent closure. All marketing communications are stopped immediately. Self-exclusion cannot be reversed during the chosen period — by design.

Activity Statements

Request a full statement of your gaming activity — deposits, withdrawals, wins, losses, and time spent — for any period. Understanding your patterns in black and white is one of the most powerful tools for making informed decisions about your play.

Marketing Opt-Out

Unsubscribe from all bonus promotions, PSL betting alerts, and special offer communications at any time from your account settings or by contacting support. Removing promotional triggers is a simple step that many players find genuinely helpful.

How to Self-Exclude on 1mgame

Requesting a self-exclusion on 1mgame takes less than five minutes. You do not need to provide a reason, and the process is completely confidential. Our team processes all self-exclusion requests as a priority — typically within one hour during business hours and no later than 24 hours at any other time.

Important: Once a self-exclusion is confirmed, it cannot be reversed or shortened. This is intentional — it protects you during moments when the urge to resume may be strongest. Please consider the duration carefully before submitting your request.
1
Log In to Your 1mgame Account

Visit 1mgame.bet and sign in using your registered email and password. If you are unable to log in, contact our 24/7 live chat support directly — they can process a self-exclusion on your behalf after verifying your identity.

2
Navigate to Responsible Gaming Settings

From your account dashboard, click on your profile icon in the top right corner, then select Responsible Gaming from the dropdown menu. All safety tools are grouped together on this single settings page.

3
Select Self-Exclusion and Choose Duration

Under the Self-Exclusion section, choose your preferred exclusion period: 6 months, 1 year, 3 years, or Permanent. Read the confirmation notice carefully — it explains exactly what will happen once you proceed.

4
Confirm Your Request

Click Confirm Self-Exclusion. You will receive an email confirmation within minutes. Your account will be suspended, all marketing stopped, and your remaining balance secured for your return (or refunded upon permanent closure).

5
Seek Additional Support If Needed

Self-exclusion is an important step, but for some players additional support makes a real difference. After your exclusion is confirmed, our support team can share contact details for independent counselling and helpline resources available to Pakistani players.

Available Limit Types at a Glance

Limit Type Period Options Takes Effect Can Be Reduced? Status
Deposit Limit Daily / Weekly / Monthly Immediately (decrease) / 72 hrs (increase) Yes — instantly Available
Session Time Limit Per session (custom minutes) Next login session Yes — instantly Available
Loss Limit Daily / Weekly / Monthly Immediately (decrease) / 72 hrs (increase) Yes — instantly Available
Cool-Off Period 24 hours / 7 days / 30 days Immediately No — fixed duration Available
Self-Exclusion 6 months / 1 year / 3 years / Permanent Within 24 hours No — irreversible Available
Marketing Opt-Out Indefinite until re-opted in Immediately N/A Available

All limits apply account-wide across all games and betting markets on the 1mgame platform simultaneously.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Recognising the early warning signs in yourself — or someone you care about — is the first and most important step toward getting back in control. These patterns are more common than many people realise, and seeking help is a sign of strength, not weakness.

If you recognise three or more of these signs in your own behaviour, we strongly encourage you to use 1mgame's self-exclusion tool or contact our support team for a confidential conversation.
Chasing Losses

Placing bigger bets to try to win back money you have already lost — a classic and dangerous cycle.

Losing Track of Time

Sessions regularly running far longer than you intended, losing hours without noticing.

Hiding Your Gambling

Concealing the amount of time or money spent gambling from family members or close friends.

Gambling to Escape

Using gambling to cope with stress, anxiety, financial pressure, or difficult personal situations.

Borrowing to Gamble

Taking loans, using credit cards, or borrowing from family to fund your gaming activity.

Unable to Stop

Repeated unsuccessful attempts to cut down or stop gambling entirely, despite wanting to.

Quick Gambling Check — Be Honest With Yourself

These questions are adapted from widely used responsible gaming assessment frameworks. They are not a clinical diagnosis — but if you answer "Yes" to two or more, it may be worth having an honest conversation with yourself about your gambling habits.

1
Have you ever spent more money gambling than you originally planned to for that session?
2
Have you gambled to try to win back money you lost in a previous session?
3
Have you ever felt anxious, irritable, or restless when you were not able to gamble?
4
Has gambling ever caused problems with your family, friends, work, or finances in Karachi, Lahore, or wherever you are based?
5
Have you tried to reduce or stop your gambling but found yourself unable to follow through?
6
Have you ever neglected important responsibilities — work, family, studies — because of time spent gambling?
7
Have you borrowed money, sold belongings, or used savings in order to fund gambling activity?

Two or more "Yes" answers? Consider using our self-exclusion or cool-off tools, or reach out to our support team via live chat for a completely confidential conversation about your options.

Keeping Under-21s Off the Platform

1mgame takes the protection of minors extremely seriously. Our registration process includes mandatory CNIC verification, and we conduct additional random identity checks on accounts displaying unusual activity patterns. Any account found to belong to a person under 21 is permanently closed and all funds are voided.

If you share a device with younger family members in your household — whether in Islamabad, Faisalabad, or anywhere else — we strongly recommend using parental control software to prevent underage access to gambling websites. Several well-regarded free and paid solutions are available for both Android and iOS devices as well as desktop browsers.

Parents and guardians: If you believe someone under 21 in your household has accessed 1mgame, contact us immediately at [email protected] or via live chat. We will investigate and act swiftly — all reports are treated with complete confidentiality.
Our Age Protection Measures
Mandatory CNIC Verification — every new account must pass identity verification before depositing or playing.
Random Re-Verification Checks — ongoing checks for accounts that trigger age-related risk signals.
No Marketing to Unverified Accounts — promotional content is only sent after age verification is complete.
Instant Account Suspension — any account under investigation for underage access is suspended immediately, not after review.
Staff Training — our support team is trained to identify and escalate signs of underage access across all channels.

Need Help Right Now? 1mgame Support Is Available 24/7

Whether you want to set a deposit limit, request a cool-off, or start a self-exclusion, our support team is ready to help — any time of day, any day of the week. You can also manage most tools directly from your account dashboard.

21+ only  |  Play Responsibly  |  Internationally Licensed Platform